Delivery And Shipping Policy

Delivery & Shipping Policy:

Free delivery on orders above 200 AED for Abu Dhabi City limits. we charge 35 AED delivery fees if your order is below 200 AED (inclusive tax).

Free delivery on order above 400 AED for outside Abu Dhabi city limits and other Emirates.

Our delivery area is only within Abu Dhabi city limits. Any order placed outside our delivery area; we reserve the right to charge for delivery (you will be notified via Email)

Buyers are solely responsible for verifying the accuracy of delivery addresses, and foodcouae.com shall have no liability or responsibility for any erroneous addresses. Please be aware that foodcouae.com will do everything they can to meet the delivery time specified, however delivery times may be affected by factors beyond their control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

During any product delivery, if the client is not available in the address specified in the system, the products ordered by the client shall not be delivered to anywhere else. Within the framework of such a case, the member must accept all legal responsibilities arising from ordering a product to an address where he/she does not exist.

Multiple checkouts are calculated as multiple orders and each checkout is considered an individual order and will not be clubbed as single order.

foodcuae.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE

We deliver Everyday across all Seven Emirates
All orders placed shall be delivered after 3 working days from the time of purchase.
Delivery time: from 9:00am till 3:00pm; 3 deliveries/week to Abu Dhabi City Limits and 2 deliveries/week outside the Abu Dhabi City Limits
*We do not deliver on Friday.
**We will contact you to find a solution for the delivery, in case we do not, we reserve the right to cancel it.
*** Load per delivery shall be considered to some specific areas

Refund/Return Policy:

Refund and Return is not allowed, products are food items and perishables.

Cancellation & Replacement Policy:

Already included in the refunds policy, no separate cancellation and replacement policy is required.

Address & Contact Details:

Business Inquiries and Customer Support Contact: customerservice@foodcouae.com
Phone Number for Customer Support: 600 522526

Country of merchant domicile:

United Arab Emirates

Governing Law and Jurisdiction

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

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